Refund & Cancellation

Custom-engineering reviews that have already been delivered in full are generally non-refundable except where quality materially deviates from the written scope. Third-party disbursements incurred on your behalf are passed through and may not be reversible.

Email hello@awareness-corethought.one with your agreement reference, dates of service, and a concise description of the issue. We may request call notes or artifacts to verify delivery status before deciding.

Where a statutory cooling-off period applies to distance contracts, you may cancel within fourteen days of purchase unless work has begun with your explicit written approval. Refunds, when approved, are initiated within ten business days using the original payment path where possible.

Eligibility depends on the specific engagement letter. Pilot audits and workshop seats may carry different windows than multi-week retainers. Promotional bundles are refunded as a single package.

Reach the operations desk at hello@awareness-corethought.one for cancellation timing, partial credits, or rescheduling.

This policy applies to paid professional services booked through CoreThought MedTech Bulletin channels. Community accounts without purchases are not covered here.